Refund & Exchange
Refunds and Exchanges
We want you to be happy with your purchase!
If you are not satisfied with your order, you can return or exchange it within 7-10 days of receipt.
- Returns: To return an item, please contact us at info@reginasshopnship.com with your order number and reason for return. We will provide you with a return shipping label. Once we receive the returned item, we will issue a full refund using the original payment method.
- Exchanges: To exchange an item for a different size or color, please follow the same return process. We will ship the replacement item to you once we receive the original item.
Please note:
- Items must be unworn, unwashed, and have all tags attached to be eligible for return or exchange.
- Original shipping charges are non-refundable.
- We reserve the right to refuse returns or exchanges that do not meet our policy.