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Refund & Exchange

Refunds and Exchanges

We want you to be happy with your purchase!

If you are not satisfied with your order, you can return or exchange it within 7-10 days of receipt.

  • Returns: To return an item, please contact us at info@reginasshopnship.com with your order number and reason for return. We will provide you with a return shipping label. Once we receive the returned item, we will issue a full refund using the original payment method.
  • Exchanges: To exchange an item for a different size or color, please follow the same return process. We will ship the replacement item to you once we receive the original item.

Please note:

  • Items must be unworn, unwashed, and have all tags attached to be eligible for return or exchange.
  • Original shipping charges are non-refundable.
  • We reserve the right to refuse returns or exchanges that do not meet our policy.
We hope this information is helpful. If you have any questions, please don't hesitate to contact us.

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